Historic Houses is there to ensure the survival of Britain's heritage for future generations, and we couldn't do it without our members, especially during these challenging times. If you're a member, or prospective member, and have questions about how Historic Houses are adapting to the immediate, and potentially long-term, challenges we all face, please read our FAQs below.

How many Historic Houses places have changed their opening times?

We've created a dedicated webpage listing all the places that have contacted us with their adjusted opening times: https://www.historichouses.org/coronavirus-updates.html

When will closed houses likely re-open?

Given the uncertainty of the current challenges, we're unable to give any indication as to when houses that are now closed will re-open.

Where can I still visit?

We've created a dedicated webpage to list parks and gardens that are still open to the public, although we and they understand that the situation is changing continuously and that the health and safety of visitors to these places comes first.

My membership is up for renewal. Why should I renew?

Aside from offering free access to historic houses, parks and gardens across the UK, our purpose as an organisation is to preserve and protect Britain's heritage for generations to come. As you can imagine, that mission, and our activities, has never been more important, and it's through your membership that we can continue to work to save Britain's heritage.

We’ve always thanked our members for backing our cause, and we like to think that in this period of extraordinary difficulty for heritage attractions our members will see that that buying a membership is more than a simple calculation of the savings to be made on individual entrance tickets.

Am I entitled to a refund on my membership?

Our Terms and Conditions state that there is a 14 day window after ordering membership in which you can cancel that membership, which still applies. Although we are of course aware that many of the houses you would want to visit are affected by the outbreak of coronoavirus, we very much hope they will be able to open their doors later in the year.

Are you going to extend my membership if the closures persist?

The cessation of tourist activity will hit our member houses hard. That means our core work – to support and advise them, speak with a single voice to government on their behalf, and help them earn the income needed to maintain them – has never been more important. Far from doing less during this crisis, we are doing more, with fewer resources.

Without visitor members we simply cannot carry out our mission of protecting independent heritage. We’ve always thanked our members for backing our cause, and we like to think that in this period of extraordinary difficulty for heritage attractions our members will see that that buying a membership is more than a simple calculation of the savings to be made on individual entrance tickets.

With the pressures on us and our house members now we cannot afford to give away large sums of money by extending memberships, sadly. Instead, we are trying our best to conserve the value of membership. We’ll be producing a bigger magazine than ever before in the next issue, and we’re publishing more content than ever online. We’ll be updating you regularly on the impact your support is having on our fight to make sure that, when all this is over, there are still thriving historic house attractions for our members to visit.

What further advantages are there to being a member if I can't visit your houses?

We're looking to greatly increase the amount of news, stories and pages in our members' magazine, including our regular features taking a look inside Britain's fascinating historic homes. We'll also be publishing much more content online for members (only) to read.

Meanwhile, we'll be updating you regularly on the impact your support is having on our fight to make sure that, when all this is over, there are still thriving historic house attractions for our members to visit.

 

If you have any further questions about membership, please get in touch with us at info@historichouses.org.